Pick-by-Voice is the primary application for Voice in the warehouse. All the other warehouse processes can also easily be managed with Voice.
A Voice system provides a voice based user interface which allows users to communicate with host systems through their headset and portable terminals. The solution guides users through their daily routines and enables real-time tracking and monitoring of all processes.
Operator receives spoken computerized voice instructions in his earphone and speaks his commands into a microphone.
Hands free - eyes free operation
Using Voice enables operators to keep their eyes constantly at the point of activity and their hands free to handle the goods, creating a hands free - eyes free -operation. Focusing on the task at hand instead of shuffling pick lists enables a dramatic reduction of picking errors and also reduces the time to complete each order line.
- Stefan Carlsson,
DHL Freight Sweden AB