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Warehouse
Solutions
 

Pick-by-Voice

Pick-by-Voice is the primary application for Voice in the warehouse. All the other warehouse processes can also easily be managed with Voice.

A Voice system provides a voice based user interface which allows users to communicate with host systems through their headset and portable terminals. The solution guides users through their daily routines and enables real-time tracking and monitoring of all processes.

What is Voice?

Operator receives spoken computerized voice instructions in his earphone and speaks his commands into a microphone.

The Solution

Operator assignments i.e. pick lists are downloaded into the portable terminal and spoken to the operator through the headset. Progress is reported to host systems after every action.

The Benefits

Hands free - eyes free operation

Using Voice enables operators to keep their eyes constantly at the point of activity and their hands free to handle the goods, creating a hands free - eyes free -operation. Focusing on the task at hand instead of shuffling pick lists enables a dramatic reduction of picking errors and also reduces the time to complete each order line.

Key Benefits of Voice

Improved

  • Productivity by 10 - 35%
  • Internal efficiency
  • Picking accuracy up to 99.99%
  • Customer satisfaction

Streamlined processes

  • Real-time visibility
  • Easy to learn - Easy to use

Built-in features

  • Hands Free - Eyes Free
  • Improved ergonomics
  • Improved working environment

"Our picking accuracy of has increased from 99,7% to 99,97%, i.e. 90% less errors. The errors are so few that our customers´ no longer waste their time checking the deliveries."

- Stefan Carlsson,
DHL Freight Sweden AB