Daily management of operations with Abakus Mobile WorkSuite can be performed wherever necessary, either with a mobile device or from a fixed workstation. With a real-time visibility this enables shift managers to react to issues on the floor already when they are forming and reacting either with instant messaging or being personally on location.
The solution offers a possibility to create rules based automated management processes for example directing or splitting certain types of assignments to certain operators or prioritizing tasks based on multiple criteria. The quick monitoring offering dashboard-type views into the processes is complemented with a full reporting capability of all the activities.
Delivering quality services also requires systems that support the mission. As the mobile devices are characteristically not physically accessible to the support organization, the Abakus Mobile Device Management provides powerful tools for managing the deployed mobile systems remotely.
On-line remote access, user rights management, device settings and configuration management, software updates and even remote shut-down/locking of a specific device are features that enable a smooth and secure daily operation of even very large organizations. To further improve your operations, Abakus Mobile Device Management is also available as a turnkey OptiCare™ service.