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Supporting your Operations


 

OptiCare™ Helpdesk

OptiCare™ HelpDesk delivers support for your applications. We provide your systems managers with a professional back-up to keep your systems going.

HelpDesk is available depending on your choice; during business hours, extended business hours or even 24/7. All issues will be addressed within the agreed response time in direct co-operation with your staff, enabling you to maximize your system up-time.

"They have met us very well and they solved any problem that occurred during the project. It takes courage to take on a project with this restricted time frame."

-Mattias Bergsten Färjerederiet, Trafikverket

 

"Optiscan has proven to be a reliable partner. So it was easy to start working on the new system with a familiar partner".

-Timo Sankari, G4S