Abakus Letter Sorting enables new employees to efficiently sort mail items into any zip, route or sequence with less than one hour training. Using Voice and OCR technologies transforms manual sorting into an assisted process where the employee requires no knowledge of the local delivery routes but still achieves near 100% accuracy in the process.
Optiscan offers three diferrent solutions for letter sorting.
- Vocollect Voice - Case study of Danish Post
- Abakus AVS II - based on user independent voice technology
Moving employees from one route to the next requires no additional training which greatly increases employee utilization opportunities. As the process becomes electronic it is also easy to implement individual tracking methods for i.e. incentive payment purposes. Additional functionalities like discharging slots or the entire sorting rack when either the slot is full or the assignment is completed can be easily implemented, enabling more efficient operations.
Despite the fact that mail is mostly sorted by automated sorting equipment some items still need to be sorted manually; typically either because the address is not readable or due to the physical format of the letter. Sometimes it is also possible that low volumes make it difficult to invest in automated operations. At the same time efficient manual sorting requires employees with strong local geography and delivery route knowledge - skills that are normally acquired only through long work experience.