Noora Salminen: How to effectively manage a growing mobile environment?

The tools of healthcare professionals traditionally include consumer devices such as smartphones, separate VoIP phones, and in addition to this, separate wireless alarms. For the most part, fixed workstations or laptops are still used to record the various stages of nursing work. Label printers are for the most part still stationary desktop printers, from which the nursing staff prints one number of labels at a time. In this case, errors can occur in the labeling of the samples when there are many labels. The laboratory nurse accompanied by the so-called portable Mobile printers have become more common in mobile sampling points. The printer uses the mobile terminal's sampling application to generate a label for the sample after the patient has been identified by the handheld. This improves patient safety. Today, desktop and mobile printers and terminals can be managed centrally remotely.

A growing mobile environment

In recent years, healthcare has invested heavily in mobile nursing applications, terminals and mobile printing. The use of mobile devices will increase in the coming years.

Mobile sampling points in laboratories have been in use in hospital districts for several years. The corona pandemic has increased Drive-In sampling points. In the next few years, mobile printers will be used in home care to print sample labels. The work of doctors and several other units will also take place at the client's home. Nursing work will be done more and more in the future, regardless of time and place. This allows for the resilience of healthcare capacity as the aging population grows.

For this reason, the needs of different technologies are growing in healthcare: Mobile printers, handhelds, and new types of mobile applications. This results in different mobile devices being managed remotely.

The most significant challenges are:

Sharing new apps on mobile devices

Centralized distribution of security updates device


Printhead condition of printers

Condition of device batteries

If mobile devices cannot be managed remotely, this can lead to production interruptions that cause indirect costs. For this reason, the life cycle of mobile devices should always be considered, and not just a one-time investment when comparing professional and consumer devices. Potential device malfunctions in nursing work require rapid response from IT support or the hardware supplier, as spare device may not be readily available in nursing care depending on the caregiver's location at the time.

Label materials for mobile printers

The label material used in mobile printers must work throughout the process. Even minor issues with quality can cause printing problems or even break the print head of a mobile printer.

Means for remote device management

From a cost point of view, it is important to choose device for professional use as device used in nursing. The availability of terminals, the availability of security updates and maintenance for terminals have been secured for 3-5 years onwards.

The SOTI MobiControl remote management program can be used to connect professional mobile devices, smartphones and Mobile printers. With SOTI, IT support is able to handle most technical device failures with a fast response time. The number of spare devices can be optimized when problems are handled more with a remote tool. The information obtained from the device makes it possible to anticipate the need to replace consumable parts of the device before the resulting problems can come as a nasty surprise. Security updates for devices, as well as updates for operating systems and software versions, can also be distributed in a controlled manner, regardless of the location of the devices.

In remote management, according to the customer's needs, it is possible to start moving gradually so that critical environments and their devices are connected to the service in the first phase. In device management, Optiscan's technology experts help you design and set up your environment.

With our device management service, you save high costs on the total cost of the device environment, and you can be assured that the level of patient safety will remain high regardless of the growing volume of your device base.

Noora SalminenWant to hear more about our device management service? Contact our healthcare vendor:

Noora Salminen, noora.salminen@optiscangroup.com or tel. 040-670 8463.



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