OptiCare™ Contract provides continuity without interruptions. It offers guaranteed response times as well as predictable service and maintenance costs in all situations.
All error situations have their own clear and documented procedures. Our tools enable optimizing support operations and managing your support requests. This enables your organization to concentrate on your business.
OptiCare™ Contract is available in three different levels: Basic, Advanced and Premium. A contract with guaranteed response times may for example include technical support, repair service, spare units or even service on-site.