Optiscan
 

SOTI Device Management

SOTI MobiControl makes Enterprise Mobility Management (EMM) easy. It simplifies the security and management of your business-critical mobile devices and applications, as well as your intelligent IoT endpoints.

SOTITo ensure the quality and reliability of hardware solutions and guarantee you the best choices of hardware support, Optiscan has established a strong partnership with mobile and IoT device management leader SOTI.


SOTI ONE

SOTI MOBICONTROL MANAGES ALL OF YOUR MOBILE DEVICES AND INTELLIGENT IOT ENDPOINTS

Remote control/view devices from over 200 different manufacturers. Support the devices that best meet your cost, operating system, form factor and security requirements.

SOTI MOBICONTROL DEPLOYS DEVICES QUICKLY AND CORRECTLY

Get mobile devices into the hands of your workers faster, and make sure they are setup according to company mobility policies. Integration with device OEM rapid enrollment solutions, such as Apple DEP, Android Zero-Touch enrollment, Samsung KME, Windows Autopilot and Zebra StageNow.

SOTI MOBICONTROL REDUCES WORKER DOWNTIME 

Use integrated productivity tools and remote support features that reduce worker downtime and keeps them focused on their work. Remote support features such as remote view/control, file sync and two-way chat, fix device and application problems quickly.

SOTI MOBICONTROL MANAGES CONTENT AND APPLICATIONS

Employ the complete suite of mobile content and application management tools to empower your workers. Use SOTI Hub to secure content on the device and SOTI Surf for secure mobile browsing.

The SOTI ONE Platform connects all aspects of your business-critical mobile operations: app development, device deployment and management, diagnostic intelligence, Internet of Things (IoT) management and community support.

SOTI
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 SOTI
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SOTI XSIGTH: DIAGNOSTIC INTELLIGENCE TO MINIMIZE DOWNTIME AND MAXIMIZE YOUR RETURN ON INVESTMENT 

Mobile device downtime is expensive, resulting in unhappy customers and frustrated workers. It’s impossible to support and diagnose issues without having the device in your hands. 

A lack of visibility into device performance is also an issue. Are business-critical apps being used as expected? Are device inefficiencies resulting in unplanned expenses? Are you meeting the objectives of your mobile strategy? 

SOTI XSight is the world’s first diagnostic intelligence and support solution. It integrates with SOTI MobiControl to give you complete visibility, and supercharges it with analysis, support and management tools needed to streamline your business-critical mobile operations.


  • OPERATIONAL INTELLIGENCE
    Pull metrics behind the performance of your devices to pinpoint the root cause behind critical issues or improve the ROI of devices and apps. 
  • ADVANCED DIAGNOSTICS
    Access log files, run scripts and download files to better understand what your devices are doing in the field. 
  •  AUTOMATED MONITORING
    Create custom metrics to monitor devices, be notified of issues as they happen and resolve them quickly. 
  • INCIDENT MANAGEMENT
    Remotely troubleshoot devices, document issues and take snapshots of the state of the device for easy first-call resolution.

IMPROVE PERFORMANCE AND REDUCE OPERATING COSTS 

As part of the SOTI ONE Platform, SOTI XSight minimizes the cost and downtime of your business-purpose and ruggedized mobile devices, as well as improves performance.

POWERFUL INCIDENT MANAGEMENT & SUPPORT SOFTWARE FOR FASTER RESOLUTION 

  • Troubleshoot devices as if they were in your hands. 
  • Record audio and video, and take screenshots to fully understand issues. 
  • Capture device state snapshots and attach to tickets for easy referencing. 
  • Remotely draw on app screens to improve agent and end user communication.

CRITICAL, OPERATIONAL INTELLIGENCE TO HELP YOU MAKE SMARTER DECISIONS 

  • Analyze battery health to optimize performance and minimize costs. 
  • View which apps are being used and which apps are being ignored. 
  • Determine whether your cellular carriers deliver the connectivity your business needs. 
  • Identify apps and processes which consume higher-than-expected amounts of data.

RECOMMENDED MINIMUM SYSTEM REQUIREENTS 

  • SOTI MobiControl 14.0 or higher •
  • Google Chrome or Mozilla Firefox 
  • Operating System (64-bit only): Microsoft Windows Server 2012, 2016 or 2019 
  • Database: Microsoft SQL Server 2016, 2017 or 2019 •
  •  Processor: 2 GHz or faster • Memory (RAM): 4 GB or more 
  • Disk Space: 200 MB (minimum required to install SOTI XSight)


SOTI
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SOTI: Reduce, Reuse, Rethink.pdf



What SOTI MobiControl Can Do
 Multi-OS CapableSecure and manage all of your mobile devices and intelligent IoT endpoints (Android, iOS, Linux, macOS and Windows) from a single, integrated user interface.

Rapid Deployment and ProvisioningProvision devices remotely using profiles and packages based on user role or geographic location. Use SOTI Stage and third-party solutions (Apple DEP, Android Zero-Touch Enrollment, Samsung KME, Windows Autopilot and Zebra StageNow) to simplify device deployment.

Application ManagementTight integrations with Apple VPP and Google Play delivers the right application to the right employee on the right device quickly and securely. IT staff use blacklists/whitelists to control what corporate apps are available.

Content ManagementSOTI Hub and SOTI Surf containerize corporate files and web content. IT staff set data leakage prevention (DLP) rules and use LDAP integration to control who sees what files and websites, and what they are allowed to do with them on the mobile device.

Remote Support

Remote control/view devices on any HTML5-based web browser, including browsers on smartphones and tablets. SOTIs remote control technology ensures remote controlling/viewing devices is possible even when internet/network connectivity is a challenge.

Device and Data SecurityIT administrators prevent rogue applications and malware by controlling exactly what can or cannot be installed on a device. Authentication and password features protect mobile device assets, and encryption keeps corporate content private.

Enterprise IntegrationSAML integration with leading identity providers improves the device enrollment experience for end users and secures corporate credentials. IT staff use LDAP to create policies based on corporate group membership. SOTI MobiControls REST API allows easy integration with strategic enterprise applications.

SOTI ONE IntegrationCreate an incident ticket from within SOTI MobiControl and automatically link the device to the ticket in SOTI XSight, improving accuracy and speed of ticket creation.


Why SOTI?

SOTI is the pioneer of the mobility management industry, delivering security and management solutions for mobile devices even before Mobile Device Management (MDM) was a defined market. Then, as applications and content became a vital aspect of business mobility, SOTI helped steer the market toward Enterprise Mobility Management (EMM).

SOTI removes the complexity from managing a multi-OS, multi-vendor and multi-purpose mobile business environment. SOTI MobiControl is an end-to-end EMM solution that manages mobile devices, applications, content and security from within a single management console.

Why is SOTI better?

As one of the only pure-play mobility management vendors remaining in the market, SOTI is not distracted by other product lines. SOTI is 100% focused on delivering the best mobile and IoT solutions possible.

Source: www.soti.net

Enterprise Mobility Management (EMM)

Delivering quality services also requires systems that support the mission. As the mobile devices are characteristically not physically accessible to the support organization, Enterprise Mobility Management provides powerful tools for managing deployed mobile systems remotely.

Key Benefits
  • Technicians can remotely troubleshoot and repair problems on devices in the field
  • Remote training and presentations can be easily provided
  • Business-critical applications can be secured
  • Harmonization of device settings and application versions
  • Optimized ROI due to decreased device downtime and costs

Key Functionalities
  • Manage devices
  • Give support and service
  • Ensure security throughout all mobile devices
  • Allow versatile monitoring of mobile hardware and software
  • Track mobile hardware fleet


Online remote access, user rights management, device settings and configuration management, software updates and even remote lockdown of a specific device, are features that enable a smooth and secure daily operation of organizations. To further improve your operations, Enterprise Mobility Management is also available as an OptiCare SaaS service.




 

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