OptiCare Expert

Optiscan offers maintenance services to ensure that your warehouse devices and systems are always running smoothly.

Optiscan offers maintenance services to ensure that your warehouse devices and systems are always running smoothly. Our maintenance services include:

  • Device maintenance: Optiscan provides maintenance and repair services for devices such as mobile computers, printers, and scanners.
  • Software support: Our team of experts is available to provide support and troubleshooting for issues that may arise with software.
  • Hardware support: Optiscan provides hardware support services to ensure that warehouse devices are always in good working order.
  • System updates: We provide regular updates to warehouse solutions to ensure that they are fully optimized.

Our maintenance services are designed to help you keep your warehouse running smoothly and efficiently, with minimal downtime.

OptiCare™ services are a one-stop, cost effective solution to designing, implementing and supporting your systems.

OptiCare Expert

OptiCare Expert professional services offer a complete range of services from designing systems to implementation and go-live support. Expert services give you control for the total project.

OptiCare Expert professional services cover the complete life-cycle of your project. All successful projects begin with a feasibility study and careful implementation planning.

Expert services guarantee a flexible implementation according to the project schedule and budget. Programming and installation are carried out according to plans made with your project team. User training enables your team to adapt quickly to the new system resulting in a smooth start-up and securing a rapid payback for your investment.

OptiCare Contract

OptiCare Contract covers all services for the daily operation of the hardware components of your system. OptiCare™ Contract provides continuity without interruptions. It offers guaranteed response times as well as predictable service and maintenance costs in all situations.

All error situations have their own clear and documented procedures. Our tools enable optimizing support operations and managing your support requests. This enables your organization to concentrate on your business.

OptiCare Contract is available in three different levels: Basic, Advanced and Premium. A contract with guaranteed response times may for example include technical support, repair service, spare units or even service on-site.

OptiCare HelpDesk

OptiCare HelpDesk supports solutions right when your business needs it, even 24/7. OptiCare HelpDesk delivers support for your applications. We provide your systems managers with a professional back-up to keep your systems going.

All issues will be addressed within the agreed response time in direct co-operation with your staff, enabling you to maximize your system up-time.

Optiscan Professional Services

Software services

OptiCare ExpertOptiCare HelpDeskOptiCare Hosting
Feasibility studyApplications supportHosted server platform
System DesignNetwork supportHigh availability
Change Management24 / 7 On-call supportHigh security
Software developmentExtended application warrantyAutomated backups
User training Easy scaling
Project management  

Hardware services

OptiCare ContractOptiCare Enterprise Mobility Management (EMM)
Hardware supportDevice management
Hardware serviceCentralized device updates
Spare partsRemote support
Spare unit replacementReal-time remote access to devices
Customer settingsDevice security
On-site serviceApplication lock-down
 Device tracking & monitoring

How can we help you?

Honeywell Vocollect Voice


Our solutions combine operational control applications such as Enterprise Resource Planning (ERP) and Warehouse Management System (WMS) systems to facilitate practical workflow, enabling real-time workflow control and automated execution of information for information systems.


To ensure the quality and reliability of hardware solutions and guarantee you best choices of hardware support, we have established premium partnerships with world leading device manufacturers Honeywell, Zebra, Datalogic, QubeVu, Omron and Enterprise Mobility Management industry leader SOTI.

Software solution specially optimized to handle order picking and delivery in retail environment.

T u0026 L

Timely management of transportation u0026 logistics operations provides a significant competitive edge for an efficient organization.

Optiscan’s Abakus Solution for the warehouse streamlines processes and improves operational quality and efficiency.

Distribution u0026 3PL

3PL companies nowadays struggle probably the most with their customers’ need for individual operational modes and procedures.

Healthcare logistics

In healthcare business goods and materials are always on the move. Abakus offers solutions for all mobile work requirement.


Optiscan at Logistics Trade Fair in Helsinki

Welcome to Optiscan’s stand Logistics Trade Fair on 11. – 12.9.2024 in Tampere Exhibition and Sports Centre, Finland. The industry’s most significant event in Finland showcases intralogistics, material handling and warehousing services. Logistics chain management, 3rd party logistics, data exchange, mobile technologies are important content of this exhibition as well as forklifts, accessories and spare parts.
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Get to know with our success stories

Reference story : Valio Aimo

At the wholesale warehouse of Valio Aimo a pick-by-voice system supplied by Optiscan has been in use for years. The system is used for picking dry goods, frozen food, meat, vegetables and fruits.

Reference story : University Pharmacy

University Pharmacy’s centralized data services have a group of pharmacists who provide personal customer service to online customers. Online pharmacy can deliver both non-description drugs, and drugs for which an electronic prescription has been made.

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