Distribution & 3PL
Industries · Distribution & 3PL · Contract logistics
AbakusDirect · Voice picking · Multi-customer warehousesDistribution and 3PL solutions for multi-customer warehouses
Customer-specific operating modes and procedures are the biggest challenge for 3PL providers – every new client can become a demanding implementation project. Optiscan brings proven best practices, AbakusDirect and voice picking to make multi-customer warehouses efficient and accurate.
“The efficiency has improved by 10–30% depending on the customer, and the level of errors has been reduced by half. With one customer the picking accuracy during the first 6 months was up to a perfect 100%.”
Jarkko Vuorenheimo, Production Manager, Posti
Enhancing distribution and 3PL operations
As retailers and manufacturers expand into more regional markets, they increasingly rely on third-party logistics (3PL) providers for international transport and warehousing.
Optiscan Group has extensive experience with 3PL companies and has proven itself as a successful solution provider in this market. The challenges are not easy to solve – but we bring 3PLs the best practices that have been proven to work.
3PL challenges and how we solve them
| Challenge | Without the right system | With Optiscan |
|---|---|---|
| Every customer works differently | Separate processes and manual workarounds for each client | AbakusDirect workflows are configured per customer and process |
| Onboarding new clients | Each new client becomes a demanding implementation project | Proven best practices and ready workflow models shorten the project |
| Varying volumes and peaks | Temporary staff must learn quickly | Voice and screen guide new workers step by step |
| Accuracy across clients | Errors damage the relationship with the end customer | Every step is confirmed, and errors can be cut by half |
| Visibility for clients | Status information is delayed and manual | Real-time task and order status from the warehouse floor |
Warehouse work optimisation with AbakusDirect
One service
Software, hardware, operation and support combined into one service.
Work management at the core
The AbakusDirect work management system optimises work processes and efficiency.
Device-independent
Handheld devices, barcode scanners and voice work together – independent of device make and network.
Multimodal: touch screen, voice or both
Workers choose touch screen or voice control and can switch at any point. Task information is shown on the screen and, optionally, given as voice instructions through a headset – with extra details on screen during voice work. Hands-free, eyes-free working typically boosts productivity by 15–35% compared with touch-only handheld systems.
Stark Suomi Oy digitised its customer service and warehouse processes with AbakusDirect for flexible in-store and warehouse logistics. Read the Stark Finland story →
Get to know our success stories
Pick-by-Voice made picking faster, more accurate and higher in quality – and halved picking errors.
Read the story →
Serving a large number of trade customers, each with their own pricing tiers.
Read the story →
Steady business growth led Alfaroc to implement Optiscan’s Honeywell voice picking solution.
Read the story →More logistics stories: Barona Logistics → · Life Logistics → · DHL – MQ → · Kaukokiito → · Turku Free Zone Company → · All success stories →
Solutions and devices for 3PL
Other industries: Warehousing → · Transportation & logistics → · Retail → · Healthcare logistics →
Frequently asked questions about 3PL warehouse solutions
What is the biggest challenge for 3PL companies?
The customers’ need for individual operating modes and procedures. Every new client can become a demanding implementation project, so the warehouse system must adapt to each customer’s processes.
How does AbakusDirect help 3PL providers?
AbakusDirect combines software, hardware, operation and support into one service. Workflows are configured per customer and process, and operators work with handheld devices, barcode scanners and voice – device- and network-independently.
What results have 3PL customers achieved?
At Posti, efficiency improved by 10–30% depending on the customer, and the level of errors was reduced by half. Hands-free, eyes-free multimodal working typically improves productivity by 15–35% compared with touch-only handheld systems.
Can temporary workers start quickly?
Yes. Voice and on-screen instructions guide the worker step by step, which shortens training and helps during seasonal peaks.
Does AbakusDirect replace our ERP or WMS?
No. AbakusDirect works with your existing ERP or WMS and directs the warehouse work in real time.
Ready to take the next step?
Tell us about your customers and warehouse processes, and we will show how AbakusDirect fits your 3PL operation. Call +358 9 476 6766 · info@optiscangroup.com